Télécommunications de l’Est, a member of the Iristel family, offers a wide range of products and services. In order to give you the best customer service, we recommend contacting the appropriate department so we can provide you with the right information. Don’t hesitate to contact us with your questions!
Answers to commonly asked questions
The territory covered by our network of pagers in Bas-Saint-Laurent and Gaspésie includes the municipalities and regions of Rimouski, Mont-Joli, Matane and all of Gaspésie. Our network also extends to the North Shore, particularly in the cities of Sept-Îles and Port-Cartier.
No, the equipment only allows you to receive messages.
You can reach Iristel customer service at 1-833-Iristel.
A cellular signal booster or booster improves the quality of existing signals from your cordless phones at home, in the office, or inside a vehicle. The signal can be improved by one or two bars on your cell phone to several bars. To amplify the signals, it therefore takes a minimum signal to be present first.
We do not activate new customers until our own telecommunications towers are installed. We plan to set up our own network.
Yes, satellite phone rental is available. We can also rent a fleet of radio equipment that will allow you to talk, for example, between hunters.
You can email us.
Simply forward your CV to us via email.
Yes, absolutely you can reach Vicky Blanchette, Director of Human Resources at 1-800-463-9400 ext# 351.
The positions that are most often posted are those of Customer Service Advisor and Service Technician. However, we occasionally have different needs, whether in administration or in a more technical aspect. If you have technical knowledge and/or experience related to our products, please forward your CV to us.
No, these functions are not supported.
No. There is less of a coverage on a portable radio, largely due to unit power, antenna efficiency, antenna height and signal loss caused by vehicle structure when the radio is used indoors.
Yes, but not at the same time. When the radio is operating on the NOMAD Mobile Network, it’s not able to connect to an analog frequency at the same time. The user must select, using the menus or button, the mode to be used.
No, the radio must be in an area that is covered by the NOMAD Mobile Network.
If you cannot find an answer to your question in this Frequently Asked Questions, don’t hesitate to write to us and submit your question directly.
We’ll be happy to make improvements to this section.